Our Warranty

we shall provide warranty service due to non-artificial quality problems

For electric scooters:

1.one year warranty to the main body including handlebar stem, Motor, charger

2.Battery is 6 months warranty period

3.Plastic decorative cover, rubble handlebar, rear wheel is not in the scope of warranty.

4. Tires is 3 months warranty period

 

5. We（MujiMoji) reserve all the right for the final explanation

For hoverboard:

1. One year for the PCB, motor, charge

2. if it doesn't work, you can return it in 7 days when you received the hoverboard, you are responsible for returning shipping charge. Please contact us first at mujimojiscooter@gmail.com, once we confirm the situation, you can ship the hoverboard to our warehouse. 

3. Manmade damage is not covered by our warranty

For electric skateboard:

1.For 1 year warranty of battery, motor, controller.
2.Wheel is one month warranty, belongs to consumer goods.
3.Artificial damage is not in warranty.

In any of the following situations, it is not covered by the free warranty and will be repaired for a fee.

1. Failure caused by the user’s failure to use, maintain and adjust in accordance with the “Instruction Manual”.

2. The damage caused by the user’s self-modification, disassembly, and repair, and the failure caused by non-compliance with the use regulations

3. Failure caused by improper storage by the user or accident

4. The valid invoice, warranty card, factory number is inconsistent with the model or altered

5. Damage caused by long-term riding in the rain and immersion in water (this clause is only for Mankeel electric scooter products)

If you have any other questions are not listed above, please feel free to contact us at mujimojiscooter@gmail.com, We will get back to you as soon as we can. Thanks!